CrimeaSOS facilitators recorded and processed 5,533 appeals from IDPs

In June 2023, CrimeaSOS facilitators received and processed 906 requests from internally displaced persons, and for the entire time of work since November 2022 – 5533 requests.

According to the survey, the housing issue is currently the most acute problem of internally displaced persons in Ukraine.

For example, in the Ternopil region there are no temporary places of residence where a newly arrived person could be accommodated while the certificate is issued. Settlement of IDPs in collective centres (shelters) is impossible without the certificates.

People with disabilities have a great need for housing. Collective centres, dormitories and modular towns are not suitable for them, in particular due to the inadequacy of showers and toilets for use by people with disabilities.

According to the results of the survey of internally displaced persons in the Rivne region, 71% of IDPs want to buy housing in their new place of residence. An obstacle to the purchase of own real estate is the lack of state housing programs for displaced persons, as well as the limitation of bank lending programs for IDPs from Donetsk and Luhansk regions.

CrimeaSOS facilitators communicate individually with forced migrants and record the main problems in the fields of legal and social protection, work with children, etc. The data is sent to UNHCR project partners for their analysis, processing and further assistance to IDPs.

CrimeaSOS facilitators currently work in 14 regions of Ukraine: Vinnytsia, Poltava, Sumy, Cherkasy, Ternopil, Lviv, Rivne, Chernihiv, Khmelnytskyi, Zhytomyr, Kyiv, Volyn, Chernivtsi and Ivano-Frankivsk.

The work of facilitators in the regions is one of the activities of CrimeaSOS within the project “Strengthening IDP communities in the central and western regions of Ukraine”. The project is implemented with the financial support of Office of the United Nations High Commissioner for Refugees (UNHCR).